Start from a template
Ready templates for a clinic, store or sales office.
Draw what happens to every call, step by step.
A visual designer where you build the call path from blocks: business hours, a “press 1” menu, a waiting queue, a ring group, a specific person, a voice agent, a recorded message, voicemail or an outside number. It checks the flow is complete before saving.
SEE IT IN ACTION
Call flow designer
Draw the flow from blocks: working hours, “press 1 for sales”, a queue, a ring group, an AI agent, voicemail or an outside number.
- Open and closed branches
- “Press 1” menus in both languages
- Voice agent and voicemail
HOW IT WORKS
Three steps, and it’s running.
Connect the blocks
Every block has outputs: open/closed, answered/no answer, 1/2.
Save and activate
Attach the flow to the number and it runs at once.
WHY IT MATTERS
What you gain.
Full flexibility
A different flow for each number or department.
After hours
No call goes unanswered, even at night.
Error-free
The designer warns you about any missing branch.
Calls from browser and phone
A dial pad inside the platform and the mobile app, with availability per teammate.
Recording and transcripts
Listen back or read the transcript, with a summary on the customer profile.
Missed calls
Every missed call becomes a callback task assigned to someone.
AI voice agent
Answers after hours or when lines are busy—booking, answering and transferring.
Call analytics
Call volume, duration, outcomes and performance per teammate.
