A customer asks about a product
On WhatsApp or Instagram — the chatbot answers instantly.
Answer product and order questions on WhatsApp and Instagram with your whole team and an AI chatbot, send WhatsApp broadcasts for offers, and connect your Zid store.
Hero, product card, coupon, buttons and columns—build the email, preview it on mobile, then make it a step in a sequence that stops when the customer replies.
On WhatsApp or Instagram — the chatbot answers instantly.
The chat moves to an agent when needed, with full context.
WhatsApp broadcasts to interested customers.
It integrates with Zid, and any store can connect website chat and the WhatsApp API.
Yes, through the official WhatsApp API with Meta-approved templates.
Yes, in Arabic and English, matching the customer’s language.