Connect your number
A number from a supported voice provider or a SIP trunk.
Make and take calls anywhere—no desk phone.
A dial pad inside Helpy lets your team call customers and answer calls from the browser or the mobile app. Each member has an availability status, and calls open the customer profile automatically.
SEE IT IN ACTION
Calls from browser and phone
A dial pad inside the platform and the mobile app, with availability per teammate.
- Call and record inside the platform
- Call outcomes move the stage
- Calling campaigns with an AI agent
HOW IT WORKS
Three steps, and it’s running.
Go available
One switch to start receiving calls.
Call in one click
From the customer profile or the dial pad.
WHY IT MATTERS
What you gain.
Work remotely
The team answers from home or on the go.
Instant context
See who’s calling before you answer.
One number for the team
Customers call your business number, not personal ones.
Call flow designer
Draw the flow from blocks: working hours, “press 1 for sales”, a queue, a ring group, an AI agent, voicemail or an outside number.
Recording and transcripts
Listen back or read the transcript, with a summary on the customer profile.
Missed calls
Every missed call becomes a callback task assigned to someone.
AI voice agent
Answers after hours or when lines are busy—booking, answering and transferring.
Call analytics
Call volume, duration, outcomes and performance per teammate.
