Choose channels
Enable the agent per channel.
The same agent works across WhatsApp, Instagram, Messenger, Telegram and website chat, with the same knowledge and rules—customers get the same experience wherever they start.
The same agent on WhatsApp, Instagram and your website chat.
Enable the agent per channel.
Always or after hours only.
All replies visible to the team.
One answer on every channel.
Not one agent per channel.
The team sees and steps in.
Teach the agent from your site, files and FAQs so it answers accurately, in your tone.
It books appointments, updates customer details and uses only the tools you allow.
Sensitive actions wait for your team’s approval, and customers confirm before any booking.
Answers calls in a natural voice and your customers’ dialect, transferring to a person when needed.
Read every conversation and decision the agent made, and refine its instructions.