Pick what needs approval
Per tool or action.
Choose actions that need your team’s approval before running, like a discount, refund or major change. The agent waits in the approvals queue and asks customers to confirm before any booking.
Sensitive actions wait for your team’s approval, and customers confirm before any booking.
Per tool or action.
The request appears in the approvals list.
Or rejects with a reason.
No costly action without review.
No booking without their OK.
Who approved and when.
Teach the agent from your site, files and FAQs so it answers accurately, in your tone.
It books appointments, updates customer details and uses only the tools you allow.
Answers calls in a natural voice and your customers’ dialect, transferring to a person when needed.
The same agent on WhatsApp, Instagram and your website chat.
Read every conversation and decision the agent made, and refine its instructions.