Open logs
From the agent page.
Read everything your agent said and did.
Every conversation has a log of customer questions, agent answers, tools used and decisions made. Review them to refine instructions and knowledge, and track the agent’s performance over time.
SEE IT IN ACTION
Logs and review
Read every conversation and decision the agent made, and refine its instructions.
- Knowledge from your site and files
- Bookings with customer confirmation
- Handoff to a human with full context
HOW IT WORKS
Three steps, and it’s running.
Review chats
Search and filter by outcome.
Improve
Adjust instructions or add knowledge.
WHY IT MATTERS
What you gain.
Full transparency
Nothing hidden.
Continuous improvement
A smarter agent every week.
Oversight
Spot and correct mistakes.
Your business knowledge
Teach the agent from your site, files and FAQs so it answers accurately, in your tone.
Real tools
It books appointments, updates customer details and uses only the tools you allow.
Approvals before acting
Sensitive actions wait for your team’s approval, and customers confirm before any booking.
Voice agent
Answers calls in a natural voice and your customers’ dialect, transferring to a person when needed.
On every channel
The same agent on WhatsApp, Instagram and your website chat.
