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Branches by reply

A different path depending on what the customer does.

Add a condition that branches the automation: if the customer replies within a day, book a call; if not, send a follow-up email; if they’re VIP, assign them to the account manager.

SEE IT IN ACTION

Branches by reply

If the customer replies take one path; if not, send another follow-up.

  • Triggers from pages, store and chats
  • Branches based on customer replies
  • A log for every run
HOW IT WORKS

Three steps, and it’s running.

01

Add a condition

Reply, tag, stage, value.

02

Draw the branches

Yes and no, or more.

03

Finish each branch

With its own actions.

WHY IT MATTERS

What you gain.

Real personalization

Not one message for everyone.

Natural follow-up

Behaves like an attentive employee.

Better results

The right message at the right time.

YOUR NEXT CHAPTER

Better relationships. Start with one step.